**Privacy Policy for Vaclacce**
**Introduction**
At Vaclace Jewellery (“we”, “our”, “us”), we are committed to protecting the privacy of our customers and site visitors. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data. By using VaclaceJewellery.com, you agree to this policy.
---
**1. What Information We Collect**
- **Personal Information:** Name, email address, phone number, shipping & billing addresses.
- **Payment Information:** Credit/debit card info or any other payment method (handled via secure, third-party gateways).
- **Order History & Details:** Items purchased, date, preferences, size specifications.
- **Usage Data:** IP address, browser type, device type, pages visited, time spent, referral source.
- **Marketing & Communications Data:** Your preferences for receiving newsletters, promotional offers, surveys.
---
**2. How We Use Your Information**
We use collected data to:
- Process your orders and deliver products.
- Facilitate payments, refunds, and exchanges.
- Communicate order status, respond to inquiries, and provide customer support.
- Improve our products, website usability, and customer experience.
- Send you marketing materials, product launches, offers—only if you opt‑in.
- Prevent fraud and ensure security of transactions.
---
**3. Data Sharing & Third Parties**
We may share your personal data with:
- Payment processors, shipping carriers, and other service providers necessary for order fulfillment.
- Analytics and advertising partners to help us understand site usage and improve marketing.
- Legal authorities if required by law, or to protect our rights.
---
**4. How We Protect Your Information**
- Secure data transmission via SSL/TLS encryption.
- Limited access: only authorized personnel can view personal data.
- Regular security audits.
- We do *not* store full credit card information on our servers. Payment is handled via trusted, PCI‐compliant providers.
---
**5. Cookies & Tracking Technology**
- We use cookies and similar technologies to enhance browsing experience, remember preferences, analyze site traffic, and for marketing.
- You can manage or disable cookies via your browser settings. Note: disabling cookies may limit certain features of the site.
---
**6. Your Rights**
Depending on where you live, you may have rights such as:
- Access to the personal data we hold about you.
- Correction of incorrect or incomplete data.
- Deletion of your data (“right to be forgotten”) unless otherwise required by law.
- Restriction of processing.
- Withdrawal of consent for marketing communications at any time.
---
**7. Data Retention**
We retain your information as long as needed to fulfill orders, maintain our business relationship, comply with legal obligations, and for legitimate business purposes such as improving services. If you request deletion, we’ll securely remove your data unless legal obligations prevent removal.
---
**8. Children’s Privacy**
Our site is not intended for children under 13 (or applicable age in your jurisdiction). We do not knowingly collect data from minors. If you believe we have data of a child, please contact us to remove it.
---
**9. Changes to This Policy**
We may update this Privacy Policy occasionally. When changes are made, we will post the revised date at the top, and notify you (e.g., via email or prominent notice on the site) if the changes are significant.
---
**10. Contact Us**
If you have questions, concerns or want to exercise any of your rights, please contact:
Vaclace Jewellery
Email: [hello.vaclacce@gmail.com]
Address: [Your Business Address]
Phone: [Your Contact Number]
Thank you for trusting Vaclace Jewellery. We value your privacy.
